One of the biggest shareholders of the company is Berkshire Hathaway Inc. along with Vanguard Group and BlackRock Inc. Other details shall follow soon.Before he became CEO and Chairman, Squeri served American Express as Vice Chairman since 2015 and Group President of Global Corporate Services 2009 to 2011. Squeri graduated from Manhattan College with a bachelor of science in 1981 and an MBA in 1986. Bottom line is that I am being treated no worse than if I was a new member who was joining AMEX.
He replaced the 37-year old company veteran Kenneth I. Chenault. You can What if you don't want to tip on your cruise? That was the extent to which AMEX could be depended on when I last had occasion to test it.On a much more recent occasion (far removed from those previous experiences), it appears quite clear that such is not only no longer the case – and might not have been for quite some time. Bouncing emails or disconnected phone numbers? I applied on line for a new card in my wife’s nme. I was told no…this is not how you treat a valued customer.I’ve been trying to resolve a $5.60 bill from AMEx (NO that WASN’T $5.6 BILLION just $5.60 US DOLLARS for over an hour with three different people in Mumbai India:I was a bit disappointed when I was informed by American Express that my credit card limit was reduced from 10000 JD to 2500 due to the late payment. What happened to “real” customer service?One use to be proud to have and to use an American Express Card. Secondly, Corporate image is everything in business. Currently, Stephen J. Squeri holds the position of Chairman & Chief Executive Officer at American Express Co. and Chief Executive Officer of American Express Travel Related Services Co., Inc. (a subsidiary of American Express Co.). I have been trying to get my updated platinum AMEX card for a month, and I was told that it was mailed to me on December 26. i did not receive the card so I called today. This is why I want to offer AMEX the opportunity to lead other credit card companies and banks in offering the American individuals and small businesses a refund, waiver or cancellation of membership fees less than $100. What I expect from AMEX is to represent me much as I would represent myself.
Stephen J. Squeri is Chairman of the Board, Chief Executive Officer of the Company since February 1, 2018. Specifically, could it get…You can fix your own consumer problem.
This is the least that credit card companies and banks can do!I have been with American Express for years I have always made my payments I have a very good Credit Score all I asked for was them to lower my interest rate they are charging me over 15% the Federal Rate is a little over 1% not saying to lower it to 1% but come on 15%. We rely on individual supporters to cover the sizaeable costs of publishing a daily news site. When a card holder charges something at those stores there is highly likely some charge to them for the service. I, too, feel betrayed by this company. Elliott Advocacy works with forward-looking companies who want to be associated with our advocacy mission. While the term “investigate” is thrown around by USAA, AMEX and the gift card companies, ebay, Home Depot, the least interested appears to be your company.As of yesterday’s conversation with Mis Alexandre your position appears to be if I bought the cards at 7-11 and Giant Foods any action would be up to them and investigation would likely be in my favor, i.e.
Good luck!I too have become EXTREMELY disgruntled, disappointed and frustrated with AMEX!!!!!!
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He has been a vice chairman of American Express since 2015 and was group president of Amex's global corporate services group before that. From 2002 to 2005, he worked as Corporate Card group’s President and from 2000 to 2002, he headed Establishment Services group (both US and Canada) as President.
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