All usage that exceeds the limits of your rate plan or features is also billed in arrears. When roaming outside of Canada and the United States, each data session is rounded to units of 20 kilobytes per session. The number is 1-866-995-6636. kayla My account no. Audrey Tait This phone number is Koodo Mobile's Best Phone Number because 9,882 customers like you used this contact information over the last 18 months and gave us feedback. * Calls to satellite phones are charged per the satellite provider rates and not based on the country the call terminates.Travelling somewhere? Koodo Assist can help with all things Koodo and will provide an official answer on things like your service, rate plan, e-bills, and much more.. These may include:You have the right to take (or “port”) your phone number to another Canadian telecommunications service provider. You will also be charged a reconnection fee as specified on your bill to reconnect a suspended service.If you cancel your service or if PC mobile cancels it for any reason, you remain responsible for all amounts chargeable to your account up to the time the service is cancelled. Why am I now a Koodo customer?
Effective May 24, 2018, PC mobile monthly rate plans were no longer offered to new customers through The Mobile Shop locations across Canada. What I offered were other Koodo numbers, which you can call and hopefully they should be able to provide you with their office number.Also, since Koodo Mobile is the division of Telus, which operates under the "Koodo Mobile" business name, you can call Telus and they could also help you with your concerns. I tried contacting the customer service since three days but the phone just kept ringing. To accurately charge you for your data usage, all usage within Canada and the United States is calculated and billed by kilobytes per session (1024 KB =1 MB). You can view this commitment at pcmobile.ca/privacy. The expense of arbitration will be shared equally.Notice to arbitrate a claim should be sent to PC mobile, 200 Consilium Place, Suite 1600, Scarborough, Ontario, M1H 3J3, Attention: General Counsel. I recently switched to Koodo Home Wireless on the $5 for 12 month plan. You may request that your name and address not be included on any list provided to any other person or used by PC mobile.Subject to the above, you agree that PC mobile may collect, use and disclose personal information about you for the purposes identified in the PC mobile Privacy Policy as it may be amended from time to time. Coverage areas and the connectivity in these areas will depend on the availability of network facilities. PC mobile will not send you a notice in advance of the amount and date of the debits from your account, although you will continue to receive a bill for your records.If your device is lost or stolen, please contact PC mobile immediately. As of October 2, 2018, PC mobile monthly customers became Koodo customers and they continue to receive the same great network service. This means that if you leave PC mobile and choose not to take your phone number with you we have the right to assign your number to another customer.You also do not own any group or private direct-connect number, IP address, network equipment identifier, domain name, email address or other identifier assigned by PC mobile.
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