videotron internet review

People warned me against Videotron, I didn't listen and it costed A LOT.



Then, they told me I had to pay 750$ to put an end to my contract, because they gave me a brand new technology. They offer the following technologies: cable The 328$ bill as well as the 750$ bill came in the middle of the Covid19 crisis. Original review: July 23, 2020. They told me if I bought a phone I would have three months to pay which was not true and got me in trouble.

Used to be my main email provider as well. i wanted no business with Bell but now Vidéotron is changing my stuff without askin i don’t have the speed i was and still paying for and want to force me into that new Helix thing because they can’t give me the Gigabyte connection anymore even tho i still pay the same price.. after all those years i will change my provider for Bell.. bad call Vidéotron!This thread may be old, but I think it’s worth me sharing my experience with Helix for people who are curious.Long version: I used to have Illico at home, one 4K terminal and one X9 terminal.

Avoid at all cost.

So glad not to do business with them any longer.

When you rewind/fast-forward, you have the option to go at multiple speed — anything above 2x is very unreliable.

So now I’m stuck paying for hardware related to a service that I would otherwise cancel. ... Glassdoor has 230 Videotron reviews submitted anonymously by Videotron employees. Just launched this week. DO NOT buy anything through Videotron. Login / Register Login Their customer retention tactics are plain and obvious and their service is mediocre at best. Helix is a complete disaster as it stands right now.If I am only interested in the internet connection (I've cut cable anyways), would you think it be worth it if I currently have fiber 60 that I am paying 74$ a month (Helix 400 is advertised on promotion for 70$ for 24 months and then 75$ after that)?I currently have bell fibe and I watch quite a lot of tv.

I really really really regret it. Sure you can talk to it, but the buttons are terrible. People seriously warned me against Videotron and Bell but I accepted because I was young and I didn’t want to spend much time searching for alternatives.

Search by Address, City, or Postal Code Go. You have to pay $7 for their fancy router/modem, and another $5 for each 4k terminal (I need two)That's $17 on top of their advertised prices, which end up costing almost exactly the same as bell.Though this is with 100mbit instead of 50, and with videotron I can upgrade to 400/20 for small amount more.Honestly, my plan right now is to get a solid quote from videotron, and use it to get a better deal from bell. Or pay for two Internet providers, or change TV providers. I could get gigabit speeds with Videotron. Don't miss our new products and promotions! A brand new iPhone was included with this package as well as a very friendly welcome. We speak french too!Press J to jump to the feed. After spending … Illico skips 30 seconds forward, 15 back — but with Helix, it’s a complete disaster. Cons. Since I began using Videotron I have several times called to complain about my second line which I use for a fax. There is an extremely annoying bug where when you fast-forward, even if you press “play” at the right time, the video actually resumes +/- 5 seconds off what you actually saw on screen when you hit the button.

I have lost more than a thousand of dollars because I didn’t listen to close friends at the time I decided to sign for a contract with them. Videotron customers are reporting that the Quebec regional carrier is now offering its 400 Mbps/50 Mbps upload speed internet plan for the same price as older plans.
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