"One of the issues of having all of your servers in one cloud provider, and obviously Telus is learning this lesson right now, is that if that cloud provider has an issue, then you've lost everything," Zabiuk said. the help page is no help at allCompletely missing everything that was in my inbox and filed!
Where are they?” asked Twitter user Kyra.The company said technicians were working night and day to fix the issue and were bringing in webmail on “new servers” so that customers could still send, receive and forward emails. While some customers had access to email on Saturday, service has been off and on for many. Pseudonyms will no longer be permitted.By submitting a comment, you accept that CBC has the right to reproduce and publish that comment in whole or in part, in any manner CBC chooses. "This is very upsetting for the business [because] we don't have communication with our clients," Thind said.
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Check current status and outage map. Doug Self from Telus Media Relations says they understand how inconvenient this is for customers.
Skip to content COVID-19: Updates affecting customer service, roaming, data overages, and store closures Our commitment to putting our customers first means we must do everything in our power to regain their trust, and this is an important step in doing so,” said Geheran. Telus email outage stretches into 3rd day, and customers say this is ‘intolerable’ By Jesse Ferreras Global News. Website down; Jul 26; Internet speed issues; Jul 23; Toronto; Internet down; Jul 15; Internet down; Jul 13; Internet down; Jul 12; Parksville; Landline problems; Jul 12; Discussion. Live. Since he could not get emails on time, Thind lost out on a catering job for the University of British Columbia. For Telus customers using the company’s Telus.net email service, it’s been a pretty bad four days, as an Despite Telus noting “more than 90% of customers” were able to access their emails one day after the outage, many still were unable to get their email. Telus offers deals to attract new customers but does very little to keep loyal customers. "As a business we feel they need to operate their services on a better scale. “Our top priorities remain to fully resolve the disruption for those restricted to webmail, make this right for affected customers, and ensure this never happens again.”Telus said they will contact residential and small business customers with details on the bill credits within 48 hours.For second consecutive month, province records highest number of overdose deaths Since the system has been down, people have been unable to sign into their telus.net accounts. Using an email service from Gmail, for example, would provide better uptime for your data, while also let you retain your email if you ever switch Internet service providers.Help support iPhoneinCanada.ca by whitelisting our site in your ad blocker. — TELUS Support (@TELUSsupport) August 16, 2019 In an updated statement, Telus said the outage was due to a hardware issue at one of its facilities. Is Telus Having an Outage Right Now?
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telus outage august 15 2019